Our Statement of Quality Policy
MJCA provides environmental consultancy services for the assessment of the impacts of current and historical operations and activities on the environment as well as the preparation of applications for relevant consents. We design controls and remediation measures to minimise environmental impacts and monitor the implementation of such controls and remediation measures. Our team aims to provide consistently high quality advice and standards of service to our clients based on a sound understanding of the importance and means of protecting the environment.
We operate and set technical and professional standards of the highest order and control the work that we do and the advice that we provide by experience, expertise, capability and performance through our Quality Management System. We ensure that we understand the needs of our clients and work to meet and aim to exceed their expectations wherever possible. Our advice and recommendations are in accordance with the protection and improvement of the environment taking into account the relevant regulatory framework.
It is our policy to implement and maintain an effective Quality Management System supported and operated by all of the MJCA staff in order to achieve our objectives. Our Quality Management System is designed to control the aspects of the processes which affect the quality of the work that we do and the advice that we provide. All MJCA staff are trained and have defined responsibilities for performing their duties in accordance with this Quality Policy and the Quality Management System.
Our Quality Management System is subject to regular review at the highest levels in the company and is revised as and when necessary to meet changes in the needs of our company and our clients and so that we can continually improve the ways in which we provide our services to meet the needs and expectations of our clients.
Our Quality Management System is in accordance with BS EN ISO 9001: 2015.
To work with our clients as an effective team to provide a consistently high quality service based on a sound understanding of the importance and means of protecting the environment while recognising the commercial needs or our clients
To be the quality supplier of choice for technically excellent, accurate and commercially appropriate environmental advice to our clients and to meet the professional aspirations of our valued assets – our staff.
To be our clients’ competent, reliable and friendly quality specialists. To work as part of the client’s team to help them achieve their commercial goals whilst ensuring protection and enhancement of the environment.
To be profitable and to continue to grow in a controlled and sustainable way.
To set and consistently achieve the highest standards of professionalism, service and technical excellence.
To provide a welcoming and fulfilling work environment that will attract, nurture and retain competent people who are valued as members of our effective team.
To stimulate the continual professional development of all in the team and to ensure that we remain aware of and anticipate technical, commercial and regulatory changes that affect our services and our business.
Our people with their technical and management skills together with their professional dedication and drive always to do their best.
Our collective experience and depth of understanding of the issues of importance to our clients and the environment.
Our willingness and the desire of all in our team to share our knowledge and experiences to benefit, develop and mentor others.
Our individual and collective belief that we are all fulfilling a worthwhile role and contributing in an informed and practical way to the protection and enhancement of the environment.